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Program Manager

Location: Lansing, Michigan
Date Posted: 04-06-2018
Job Description:
·         Lead a team of Quality and Manufacturing Engineers providing high capability, on-site engineering services to a major aerospace OEM.
·     Guide direct reports regularly to mitigate customer or employee issues
·     Define and monitor KRA’s (Key Result Areas) for Team Leads and Team Members
·     Establish and monitor training schedules
·     Coach and mentor employees to exceed individual development goals and company goals
·     Establish organizational culture of teamwork, accountability, change championship, and customer focus
·     Provide flow-down from company leadership
·     Maintain employee satisfaction through engagement activities
·         Interface directly with customer Quality, Engineering, & Operational personnel to understand customer’s technical needs and translate those needs into daily deliverables.
·         Ensure team is staffed appropriately to provide ongoing customer support, develop hiring and staffing plans and on board and train new employees.
·     Create plans for headcount ramp rate, recruiting needs, financial predictions, and infrastructure requirements.
·     Interview, select, and on-board new team members
·     Define and implement operational best practices
·         Responsible for revenue generation, margin, and internal financial metrics for all business at this location.
·         Direct project management responsibility, ensuring all internal and customer milestones are met and projects remain in compliance to company internal guidelines.
·     Set up and manage projects in Integrated Project Management System
·     Project Quotation and SOW review
·     Project budget analysis
·     Project Closure
·         Develop and leverage customer contacts to identify new business opportunities and grow and add new business.
·         Act as focal point for all business, operational and personnel issues at this location.
·         Must be experienced customer facing
Secondary Job Responsibilities:
At our company, we often challenge our leaders to temporarily work outside the scope of their primary job functions to broaden their skills and help the organization. Some of these roles, tasks, and opportunities include:
·         Execution within multiple services
·         Project Management: Execution and Support
·         Technical Leadership and Technical Reviews
·         Develop work instructions to ensure repeatability
·         Personnel Management
·         On-boarding and Professional Development: collaborate and mentor new company employees
·         Cross-functional teams
·         Geographic re-assignments
·         Account Management and Sales
·         Enabler roles, such as Human Resources, Technology Development, and IT
·         Quality Management and Continuous Improvement
·         Bachelor’s degree required, preferably in Business, Industrial Engineering, or Manufacturing Engineering
·     Six Sigma, PMP and/or APICS training/certifications a plus
·         Minimum 5-10 years of experience in Manufacturing or Quality Engineering in an automotive or aerospace manufacturing facility.
·     3-5 years supervisory experience in one of the aforementioned Engineering disciplines or Operational leadership experience
·         Background or training in human resource management a plus
·         Proven success in implementing strategies that improve business operations
·         Demonstrated success in engaging employees and establishing successful organizational culture
·         Project management experience preferred
·         Proficiency with MS Office suite
·         Strong knowledge of manufacturing and quality systems, able to understand customer’s quality and manufacturing needs and develop robust technical solutions.
·         Excellent verbal and written communication skills
·         Candidates must be US citizens
Personal Work Attributes:
·         Financial management skills
·         Superior communication (verbal and written) and interpersonal skills
·         Excellent business management and development skills
·         Excellent leadership qualities
·         Team/management skills and organizational skills
·         Ability to resolve conflicting situations
·         Computer or technical knowledge
·         Effective problem-solving skills
·         An understanding of company’s business goals and objectives
Core Value Alignment:
Customer Focus: Strive to exceed our customers’ expectations each and every time
Teamwork:  Draw strength from teamwork / collaboration irrespective of geographical, organizational, and cultural boundaries.
Accountability: We shall be quality conscious, process disciplined and strive for continuous improvement.
Change Championship: The speed at which we adapt is critical to our success.
Our company’s continued success is based on the sustained alignment to the core values. Please be prepared to discuss the alignment of your personal values to these core values.
Physical Requirements and Work Environment:
·         A mix of office and shop floor environment, onsite at customer location
·         Substantial amounts of telephone and computer work.
·         Heavily regulated industries with strict adherence to procedures.
·         Flexibility to meet business deadlines by staying late or arriving early.
·         Typical 8+ hour days plus lunch / Minimum 40 hours per week / core (required) hours are 8 AM to 4:30 PM
·         Due to the nature of the work, all candidates must be a U.S. Citizen
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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