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Product Technical Support
Serve as the technical expert for all egg packaging (RPET, Fiber, Foam) including but not limited to extrusion, thermoforming, including oven, labeling, stacking, denesting, molds & mold design, etc.
Works closely with customers and suppliers (materials and Original Equipment Manufacturer) to understand, meet and improve their operational needs.
Provides support to the sales organization in introducing our products to new customers or the introduction of new products to existing customers
Ensures quality standards are maintained and investigates opportunities for improvement
Identifies opportunities to reduce costs, improve product quality, and consistency and implements corrective actions
Perform programming, monitoring and maintenance of molds.
Other duties as assigned.
BS in Engineering, preferably in Mechanical or equivalent work experience
4+ years of applicable experience
Strong written and verbal communications
Experience in technical customer support for customers and suppliers
Demonstrated experience in supporting logistics, operations and/or manufacturing environments
Willingness to travel up to 70%
Experience with egg packaging equipment
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